About us
At Blueprint Operations, we pride ourselves on being the market leading provider of gaming machines, gaming content and technical support to the AGC, Bingo, Club, Casino and Pub sectors.
Our Mission
To deliver exceptional gaming experiences through innovation, trusted partnerships, and an unwavering commitment to responsibility, reliability, and performance.
Our story
Founded in 2009, Blueprint Operations (BPO) has become one of the UK’s most trusted and innovative gaming providers. As part of the Merkur Group, we combine global expertise with local insight to deliver exceptional products, service, and content across the pub, club, AGC, and bingo markets.
Our journey has been defined by innovation, partnership, and performance – reaching a major milestone in early 2025 with over 40,000 machines sold in the UK. In 2025 we launched a completely refreshed range, equipped with video deck technology and tailored menus designed to elevate player engagement through next-generation games.
From our Service Support Centre (SSC) to CRM, BPO Connect and compliance integrations, we continue to invest in our people, platforms, and performance – supporting partners with smarter systems and sharper insight.
We don’t just build machines – we create experiences. Backed by innovation and a commitment to excellence, we help our customers win today and stay ahead tomorrow.
Our mission
To deliver exceptional gaming experiences through innovation, trusted partnerships, and an unwavering commitment to responsibility, reliability, and performance.
Our values
ETHICS – Excellence, Teamship, Honour, Innovation, Clarity, Safer-gambling.
Meet our leadership team
Get to know the leaders behind our success
Andy Tipple
Managing Director
Nadia Timofeev
Director of Operations
Alan Claypole
Director of Technical & Product Development
James Fergusson
Director of Product & Sales
Blueprint operation products
Our focus on quality, innovation, passion & delivery is evident in everything we do
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