Customer Update 2 | Covid-19
I wanted to write to you with some key information for reopening on Monday 17th May, which are set out below for your reference.
Merkur announce launch of Customer Experience Groups as part of 360 safer gambling commitment
The ‘Know Your Customer’ philosophy is at the heart of Merkur UK’s latest 360 initiative which has been designed to deliver a safer playing experience for all of its customers
Merkur UK appoint first Customer Experience Manager
Providing a consistent and outstanding customer experience should be at the heart of everything a consumer-facing business does and Merkur UK has appointed the first executive dedicated to delivering it.
Paul Gauselmann tells Prime Minister that delayed AGC opening dents confidence in UK investment
The Gauselmann Group has invested close to half a billion pounds in the UK economy: its’ founder and CEO Paul Gauselmann questions whether the Government’s decision to discriminate against AGCs in its reopening roadmap means the company can continue to invest in the high street as it had planned
J Holland and Sons invests for the future with MARS
Charles Holland of J Holland and Sons has taken the opportunity to review his business objectives and implement a plan ensuring he’s ready to reopen in May with the most up to date facilities and safe working practices for both customers and staff.
Sascha Blodau, General Manager, Gauselmann UK
In what was one of the most important budgets of recent times we broadly welcome the outcome of what was delivered by Rishi Sunak.
Regal MD supports industry calls for joined-up approach to pub reopening
Matt Bicknell, Managing Director (Operations and Products) at the Gauselmann owned machine operator, Regal Gaming and Leisure, has railed against the content of leaked government plans that suggest Westminster is in favour of a staged reopening of the pub sector.
Customer Update | Covid-19
As a business, we are remaining operational through the national lockdown 3.0, with some employees working from home and a very small number based in our Newark office. We continue to work hard on improving our customer experience and continuing to build and develop cabinets and content so when your doors can be opened again, we will be ready.
Our dedicated Customer Support Team remain available for any questions you have or support your need and can be contacted by email on customer-support@blueprintmachines.co.uk or through our freephone telephone number 0800 2545400.