New £20 Note Instructions
Must be running 2.43-19 or higher to update via USB stick. Any versions below 2.43-19 would require A/R , BlueWave or Laptop with JCM software in order to update them.
NV11 & NV12
Have no minimum requirement for firmware versions.
MD100+ Blue, MD100+ Gold or MD100+ Gold Spectral
Do not have any minimum firmware version requirements. Some older type of NV201 ( MD100+ Blue ) are not updateable. If the label under the note acceptor head states “GBP 11C01” – they are not updateable through the USB procedure.
Current version numbers permitting, we are able to update all note acceptors using a USB stick provided by ourselves. Please email firstname.lastname@example.org. asking for an update kit for the particular note acceptor you wish to update. We will then dispatch the correct USB stick and USB lead if required.
Yes, the USB’s can be used an unlimited amount of times for the corresponding note acceptor unit.
No, the kits are on a purchase only basis – they do not need to be returned.
With the machine turned on, hold down the red button beneath the note bezel on the MD100+ units for 3 seconds until the unit initializes. Once it begins to initialise, reboot the machine – this should clear the error. For machines fitted with different note acceptors – try rerunning the update on the unit.
Any machines received after October 1st 2019 are entitled to the £20 update free of charge.
Any machines received before October 1st 2019 must be paid for by the customer.