Providing a consistent and outstanding customer experience should be at the heart of everything a consumer-facing business does and Merkur UK has appointed the first executive dedicated to delivering it.
Matt Bicknell, Managing Director (Operations and Products) at the Gauselmann owned machine operator, Regal Gaming and Leisure, has railed against the content of leaked government plans that suggest Westminster is in favour of a staged reopening of the pub sector.
Gauselmann continues to set new records on many levels, now it’s raised the bar on long-service.
Blueprint Operations has been planning for over 12 months to ensure that its UK customers will have immediate access to the very best equipment – that plan has come to fruition.
All the team at Blueprint Machines would like to take this opportunity to wish all our customers a very Happy Christmas and Prosperous New Year.
Our Customer Support Opening Hours over the festive period are:
Praesepe, part of the Gauselmann UK portfolio of low stake gambling entertainment brands, has underlined its’ social responsibility credentials making a second £28,000 contribution of 2020/21 to GambleAware, the charity charged with delivering the National Strategy to Reduce Gambling Harms. The latest GambleAware figures confirmed that Praesepe, has pledged a total of £85,000 for 2020/21, a sum that places it amongst GambleAware’s key contributors for the period.
Sascha Blodau, General Manager Gauselmann UK, has praised the impact of the government’s ‘Eat Out To Help Out’ initiative for helping to re-engage the population with the hospitality and leisure sectors and in the process, instill much needed consumer confidence among those groups who remain hesitant about venturing out due to on-going concerns regarding Covid-19.
Blueprint Operations has bolstered its senior team following the appointment of Alan Claypole to the position of Head of Product, reporting directly to Managing Director David Purvis.
It has been three weeks since I last communicated with you about the dramatic impact of COVID-19 on our business. Sadly, since that time, we have all borne witness to how this insidious virus is impacting our families, our communities and our very way of life. What we are facing is daunting, but I am heartened by the moments of triumph in everyday acts of courage, humanity and kindness. Although these are trying times for us all, I remain optimistic that the UK will thrive once again.
Dear Customer,
I wanted to reach out to you in the midst of the Covid-19 pandemic to assure you that Blueprint Operations will endeavour to provide its customers and suppliers with the best possible levels of business support during these unprecedented times.
